Analysis and Business Process Redesign

BTO works with organizations to transform key business processes that support the achievement of specific goals.  Through careful exploration of critical processes, BTO works with organizations to measure the efficiency and effectiveness of current procedures and practices, and helps to create solutions that produce quality customer service and operational efficiency.

BTO’s Business Process Redesign offers:

  • In-depth analysis of business processes that helps organizations identify and address inefficient processes and practices, often across functional and departmental lines
  • Designed processes that promote efficiency, cost effectiveness and an improved user experience.
  • Metric selection to gauge severity, develop effective and continuous improvements, and design the process future state.
  • Time-tested tools and methods, empowering organizations to look critically at their operational processes in order to elevate efficiency and quality.